Your Customers are talking, are you listening?
vCX uses AI to understand sentiment, urgency, and intent across every message, and spots the signals.
It's not just listening — it’s anticipating
Knows when to - Step Aside
vCX's adaptive AI recognizes its limits. When conversations get critical, it doesn't stumble — it escalates to a human.
When AI needs help: it calls for backup
When confidence dips or emotion spikes, it checks if a human’s around. - and passes the mic
vCX remembers - You
vCX builds a memory graph of every conversation — powered by AI — that alerts you to churn signals, emotional triggers, and missed moments before they become breakups
Conversations that convert, retain, and respect
vCX uses intelligent triggers, behavior models, and tone analysis to deliver the right message — not just personalized, but contextualized for the moment
Keep Your Customers, forever...
vCX isn't just software — it's decades of customer trust engineering, encoded into AI
