Features that you need
vCX offers a customer communication platform with messaging at its core, connecting your business with customers directly through WhatsApp, Telegram, Instagram, and Facebook Messenger.
Allowing your customers to connect with a bot within the chat in the absence of humans.
User-friendly Interface
Broadcast Messages
pro
Multi-User Chat Assignment
pro
Analytics and Automation
Automate
Appointments
Boost Engagement, Simplify Transactions
vCX offers a seamless product and order management system. Showcase your products, allow customers to place orders, and provide real-time updates—all within the chat. Deliver a holistic experience, from browsing to checkout, ensuring a smooth and intuitive process for your customers.
- Appointment Bookings
- E-commerce
- Upselling
Powerful Features
vCX empowers you to effortlessly manage customer contacts, products, catalogs, orders, messaging templates, broadcasts, and a lot more. With our built-in analytics, gain valuable insights into customer behavior, engagement patterns, and response rates. Easily segment and target your audience for more personalized outreach.
- Intelligent customer segmentation
- Automate Workflows
- Metrics that help take Intelligent decisions
Broadcast
Messages
Our Partners
Intro
