Terms of Service

By accessing the website at https://versalence.ai/, you agree to be bound by these Terms and Conditions of Use, along with any future amendments. You acknowledge your responsibility to comply with applicable local laws. If you do not agree with any of these terms, you are prohibited from accessing this site or any of its services. The materials on this website are protected by copyright and trademark law.

Permission is granted to temporarily download one copy of the materials on Versalence's Website for personal, non-commercial, transitory viewing only. This is a grant of a license, not a transfer of title. Under this license, you may not:

• Modify or copy the materials.
• Use the materials for any commercial purpose or public display.
• Attempt to reverse engineer any software, including AI bots like Synage, Deskster, and Whatshop, or the vCX platform.
• Remove any copyright or proprietary notations from the materials.
• Transfer the materials to another person or "mirror" the materials on any other server.

This license will automatically terminate if you violate any of these restrictions. Upon termination, your viewing right will also cease, and you must destroy any downloaded materials in your possession.

Versalence offers a Free-for-Life Plan for small businesses, enabling access to basic features of the vCX platform. While this plan is free, it is still subject to our Terms of Use, Privacy Policy, and acceptable usage policies. We reserve the right to modify or terminate the free plan at any time with prior notice. Users of the free plan may upgrade to paid plans for advanced features.

You agree not to:

• Use the vCX platform, Synage, Deskster, or Whatshop AI bots for any illegal or unauthorized purpose.
• Interfere with the functioning of our platform or disrupt services for other users.
• Attempt to gain unauthorized access to any systems, accounts, or networks connected to the platform.
• Engage in any activity that compromises the privacy or security of others, including spamming, phishing, or hacking.

Violations of these policies may result in the suspension or termination of your access to Versalence services, including the free-for-life plan.

All content, materials, software, and services provided by Versalence, including the vCX platform and its AI bots, are the exclusive property of Versalence and are protected by copyright, trademark, and other intellectual property laws. You may not use any of our intellectual property without prior written permission, except as expressly authorized in these Terms of Use. Unauthorized use of the intellectual property may result in legal action.

You agree to indemnify, defend, and hold harmless Versalence, its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, or expenses, including reasonable attorney fees and costs, arising out of or in any way connected with:

• Your access to or use of the vCX platform, Synage, Deskster, Whatshop, or related services.
• Your violation of these Terms of Use.
• Your violation of any third-party rights, including intellectual property or privacy rights.

All materials on Versalence's Website, including the vCX platform, Synage, Deskster, and Whatshop, are provided "as is." Versalence makes no warranties, expressed or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, and non-infringement of intellectual property. Versalence does not guarantee that the platform will be error-free, uninterrupted, or meet your specific needs. You use the platform at your own risk.

In no event shall Versalence or its suppliers be liable for any damages, including, but not limited to, direct, indirect, incidental, consequential, or punitive damages, arising out of the use or inability to use the materials on its Website, including the vCX platform, Synage, Deskster, or Whatshop AI bots, even if Versalence has been notified orally or in writing of the possibility of such damage.

Versalence is committed to protecting your personal data. We do not sell your personally identifiable information (PII) to third parties. However, we may share your data with trusted partners (e.g., Botpress, Facebook, Google, Microsoft) to enable functionality and improve the user experience. Please review our Privacy Policy for detailed information on how we handle your data.

The materials appearing on Versalence's Website may contain technical, typographical, or photographic errors. Versalence does not guarantee that the materials are accurate, complete, or current. Versalence may make changes to the materials at any time without notice.

Versalence has not reviewed all of the sites linked to its Website and is not responsible for the contents of any linked site. The inclusion of any link does not imply endorsement by Versalence, and the use of linked websites is at the user's own risk.

Versalence may revise these Terms of Use at any time without prior notice. By using this Website, you agree to be bound by the current version of these Terms.

Any claim related to Versalence's Website or services shall be governed by the laws of the High Court of Karnataka, without regard to its conflict of law provisions.

You agree that any legal action or proceeding between you and Versalence for any purpose concerning these Terms of Use or your use of the website shall be brought exclusively in a court of competent jurisdiction sitting in Bengaluru, Karnataka, India.

Versalence reserves the right to terminate or suspend your access to its services, including the vCX platform, Synage, Deskster, or Whatshop AI bots, at any time, for any reason, without obligation to provide an explanation. This may occur due to violations of these Terms or company policies.

Users subscribing to paid services are subject to the specified billing terms. Versalence reserves the right to modify subscription fees, and users will be notified of any changes in advance. No refunds will be issued for cancellations made before the end of the commitment period, except where specified in the signed agreement. Either party may terminate a subscription with 30 days' notice at the end of the current subscription term. Refer to your signed agreement for details.