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Features that you need

vCX offers a customer communication platform with messaging at its core, connecting your business with customers directly through WhatsApp, Telegram, Instagram, Facebook Messenger.
Allowing your customers to connect with a bot, in the absence of human, within the chat.

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User-friendly Interface

Broadcast Messages

pro

Multi-User Chat Assignment

pro

Analytics and Automation

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Boost Engagement, Simplify Transactions

vCX offers a seamless product and order management system. Showcase your products, allow customers to place orders, and provide real-time updates—all within the chat. Delivering a holistic experience, from browsing to checkout, ensuring a smooth and intuitive process for your customers.

  • Appointment Bookings
  • E-commerce
  • Upselling
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Powerful Features

vCX empowers you to effortlessly manage customer contacts, products, catalog, orders, messaging teamplates, broadcast and a lot more. With our built-in analytics, gain valuable insights into customer behavior, engagement patterns, and response rates. Easily segment and target your audience for more personalized outreach.

  • Intelligent customer segmentation
  • Automate Workflows
  • Metrics that help take Intelligent decisions
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Broadcast Messages image
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Our Partners

Intro

Integrations

vCX will integrate multiple customer interaction channels, offering businesses a one-stop solution for communication, automation, and enhancing customer experience.

WhatsApp

WhatsApp

Messaging

webchat

Webchat

Messaging

instagram

Instagram

DMs

botpress

Botpress

Bot Studio

Call or WhatsApp

Call    WhatsApp
Consent Preferences